HR Technology Trends In The Workplace In 2015
Technology and the HR function. Not always comfortable
bedfellows. Looking ahead, what will be the major technology trends and
challenges facing the HR profession in 2015?
Last year, the HR technology buyer began to really get in
touch with their end users and look for technology designed to support people,
not just processes, says Steve Parker, head of business transformation at
Achievers. “This meant moving away from the outdated but consolidated offerings
that employees, managers, and executives used only when they had to such as HR
“self-service” to providing tools that people used because they want to –
technology designed to engage and help people be more productive.”
Parker argues that there are two major HR technology trends
that will emerge in 2015. They are:
Technology will provide transparency. Whether we like it or
not, employees will be taking a page from the Yelps and Trip Advisors of the
world and will rely on using tools like Glassdoor and social media to describe
and evaluate their companies’ true employment brand. With today’s
social-enabled consumer technologies, disengaged or disgruntled employees, like
customers, can immediately express their dissatisfaction, and prospective
employees and customers can immediately see what those disengaged employees
have to say. But it works the other way too, which means positive feedback can
be shared just as easily. In 2015, HR will start embracing technology that
creates this transparency and fosters an open culture where employees can
easily recognize and communicate the great things that happen every day in
organizations
Technology will finally help us do something about this
disengagement problem. Disengaged employees cost the US economy $500 billion
per year in lost productivity. And let’s face it, we spend more effort and
resources measuring engagement than we do doing something about it. That’s
about to change. While the tools for measuring personal attributes or
capabilities have been around for a while, solutions that help organizations
create—not just measure—an amazing environment will come into their own in
2015. We’ve all seen awesome employees get swallowed up by bad companies or bad
bosses, so organizations serious about increasing their performance will begin
to focus more on taking action on employee engagement by providing people with
tools to connect across functions, catch others in the act of doing things
right, and stay aligned to what’s most important.
Technology can aid the workplace and the HR function but it
will also provide a potential headache for HR teams and boardrooms in 2015 as
organizations grabble with the need to embed new technology at the speed their
employees are demanding, according to Tim Payne, a partner in KPMG’s People
Powered Performance Team TISI -1.43%. He believes that this will result in
workplaces where the generational divide may become increasingly difficult to
handle.
“The digital divide that separates generations in the home
will gradually creep into the workplace next year, as organisations adopt new
technologies to stay ahead of the competition,” claims Payne. “On the face of
it new technology sounds like a good idea, but the challenge will be whether
organisations can adopt new technologies quickly enough to satisfy employee
need whilst ensuring everyone is able to get the most out of it. Failure to do
so may create conflict in the workplace with some people feeling empowered and
others left behind.”
Source- http://www.forbes.com/sites/karenhigginbottom/2015/01/06/hr-technology-trends-in-the-workplace-in-2015/